Blog 21: Exit Interview

Content:
(1) What is your essential question, and what are your answers? What is your best answer and why?

Essential Question: How can a makeup artist best maximize customer satisfaction?

Answer One: A makeup artist can best maximize customer satisfaction by communicating with the client.

Answer Two: A makeup artist can best maximize customer satisfaction by using the proper techniques to ensure a great result in the overall makeup application.

Answer Three: A makeup artist can best maximize customer satisfaction by ensuring the client has there own personal skin care routine for their own individual skin type.

Best Answer: A makeup artist can best maximize customer satisfaction by using the proper techniques to ensure a great final result in the overall makeup application.

Why: This is my best answer because the techniques while applying makeup play the biggest role. Skincare and communication are great answers and do play a role they are just not as important as the techniques being used. A makeup artist need to be able to have a client and already know how to determine what she or he needs in order to achieve a look that best maximizes customer satisfaction. She or he would use the knowledge the have about makeup and not need to communicate in order to ask questions or give the client the proper skin care routine. Even though the client might not have a skin care routine or even though the makeup artist might now communicate that much with the client, the makeup artist will still be able to create a great overall makeup application. There are many different techniques, some work better than others and others work better for different skin types. In the end it depends on the client and what techniques need to be used and manipulated to ensure a great final result in the overall makeup application.

(2) What process did you take to arrive at this answer?

The process I took to arrive at this answer was tons of research. I searched every website article, book, and video. I have also took all the information from my interviews and mentorship. All of these recourses are what helped me to arrive at my answer. I choose to use books more because they had more factual information from people that were licensed in the field of makeup. It was fairly easy to find all of my answers thanks to the help of my mentor. The hard part was determining which one was the most important to answering my essentially question.

(3) What problems did you face? How did you resolve them?
The only problem I faced was at the beginning of my research and that was when I was looking for where I could get all of my information from. I tried researching articles online but that was not helpful for me at all. Except till the very end with helping me with my I search paper. I just resolved the problem by searching for other recourses that I could get my research from and lucky i found couple books on my topic that has plenty of information.

(4) What are the two most significant sources you used to answer your essential question and why?

• Jones, Robert. Makeup Makeovers: Expert Secrets for Stunning Transformations. Gloucester. 
• Hawker, Yvonne. Make-up Designory's Beauty Make-up. Burbank, CA: Make-up Designory, 2004. Print. 
• Mentorship

I had many significant sources that helped me answer my essential question. I used all of these because of the fact they were all written my professional makeup artists except from mentorship of course. I found that these books provided me with the most information and the information that was the most factual. All of these gave me information on the techniques and all different things that come into play while applying makeup which is why they were the most significant in helping me answer my essential question.